Bonus Terms & Conditions
This Bonus Policy is an integral part of the General Terms and Conditions. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded. In addition, each bonus offer may also have supplementary terms and conditions that will be provided when You are invited to participate in the offer.
1. About Bonus Terms
1.1. Bonus funds are virtual money and cannot be withdrawn.
1.2. Welcome package bonuses are added automatically. If you do not wish to receive the welcome bonus, you must request a bonus opt-opt through Online support before you make a deposit or start your gameplay. Once you place a wager, the bonus funds cannot be removed and wagering requirements must be completed.
1.3. All wagering requirements are applied to both the bonus balance and the players deposit.
1.4. The casino has the right to revoke any bonuses which were not used in 15 days (depending on the relevant T&C's per bonus type). Also, the casino has the right to remove bonus and advertisement rights from accounts when they expire.
1.5. Bonuses are limited to 1 user per IP address / Email address / / household address / Credit Card number or shared computer environment such as a library, workplace, fraternity, university or school. The casino has the right to revoke all winnings which will be accumulated in disregard of this rule.
1.6. A player who has requested a withdrawal of funds and his request is pending, will not be eligible for bonuses.
1.7. Player’s use of any real money bonuses will be audited against the terms and conditions of the casino to ensure fair gaming and proper use of bonuses which includes but not limited to irregular play and betting rules. Real cash bonus is not cashable and must be wagered before any withdrawal request can be made. The maximum cashout is x10 of the real cash bonus received and any excess amount will be removed upon approval of the withdrawal request.
1.8. Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is €20 or the equivalent value in any other currency.
1.9. Any winnings accrued from playing Free Spins offers will be added to your account as a Bonus.
1.10. In the case that you are found in breach of the bonus policy all Loyalty/Comp points accrued, and any winnings from those Comp points will be voided. In case you managed to redeem them the value you redeemed will be manually removed.
1.11. If a player receives a Free No Deposit Bonus, the following games are not allowed and do not count towards play through requirements: all forms of Blackjack, all forms of Roulette, all forms of Video poker, PaiGow, cardsWars & PokerThree.
1.12. Players from the following countries will not be eligible to make any withdrawals or accumulate winnings from free no deposit bonus: Algeria, Libya, Sudan, Nigeria, Mali, Eritrea, Morocco, Mauritania, Djibouti, Congo, Kenya, Niger, Uganda, Angola, Namibia, Mozambique, Gabon, Zambia, Afghanistan, Armenia, Bangladesh, Uzbekistan , Vietnam, Turkmenistan, Tajikistan, Sri Lanka, Pakistan, North Korea , Malaysia, Macau Kyrgyzstan, Laos, Kazakhstan, Indonesia, Bhutan, Brunei, Burma, Rwanda, Somalia, Palestine.
1.13. We reserve the right to block certain accounts from receiving advertised promotions at our sole discretion.
2. Withdrawing from Bonus
2.1. No withdrawal can be made until the player has completed the wagering requirement. Each wagering requirement is reset once the player's balance has reached 0.
2.2. Promotions and bonuses are incentives to our valued players – We do not tolerate any bonus abuse and fraudulent activity. We reserve the right to block bonuses from any player who is deemed to be abusing our promotions. If fraudulent activity or bonus abuse is suspected, we will remove bonuses and winnings from the account without prior notice.
2.3. A player cannot switch game types while within the wagering requirement. For example, if the player started playing out the wagering on Slots Games, he must complete it on Slots game.
2.4. The Casino has the prerogative to refuse any withdrawal request, which includes the right to remove all bonuses or winnings in case of Irregular Play.
2.5. A x1 wagering requirement will be attached to all Cash and Cash Back bonuses. Once a player has been granted a cash bonus or a cash back bonus, his withdrawal is limited x10 of the bonus amount and the casino reserves the right to deduct issued Cashback money from pending withdrawals.