General Terms & Conditions

Foreword

By using and/or visiting any section of this website, or registering an account and clicking “I agree”, you acknowledge that you have read and agree to be bound by the:

In addition, you also agree to be bound by any additional terms and conditions of promotions, bonuses and special offers which may be found on the Website or communicated to you from time to time.

If you do not agree with any of the terms of this Agreement, do not click “I agree”, do not continue to use the website, download, install or otherwise use the software, and remove the software from your computer.

Company Details

The Internet Site is owned and operated by Game Tech Group N.V. (reg. nr. 135144), situated at Dr. M.J. Hugenholtzweg Z/N, UTS Gebouw, Curacao and its wholly owned subsidiary Supaze Limited (reg. nr. HE340780) situated at Voukourestiou, 25 NEPTUNE HOUSE, 1st floor, Flat/Office 11 3045, Limasol, Cyprus, hereinafter referred to as "Game Tech Group".

The Site is operated under Master License No. 1668/JAZ, granted by the Government of Curacao.

Definitions

The following words and terms should be interpreted as follows, unless the context clearly implies otherwise.

  • “Us” and “We”: Game Tech Group.
  • “Account”: a personal account opened by you on the Internet Site
  • “Client”, “You” or “Player”: the visitor who has registered with us on the site and in whose name an Account has been opened.
  • “Game(s)”: any games available on the Internet Site for the benefit of the Players.
  • “Governing Law” or “Applicable Law”: the Laws of Cyprus.
  • “Internet Site”: This website and all other websites connected to it or to the Software and accessible through links or other access paths and the services available through such sites.
  •  “Regulatory Authority”: Curacao e-Gaming
  • “Relatives”: spouse, partner, parents, children and/or siblings.
  •  “Software”:  the software licensed by us including all programs and databases and any other derived content, requiring download, whether accessible or otherwise used by you through the Internet Site and allowing you to participate in the online casino.

General Terms and Conditions

1. General

1.1. These T&Cs shall be the official source of reference for any complication/dispute related to the use of the Internet Site, our service or Software. All Games played on the Internet Site are duly subject to the rules as specified in these T&Cs.

1.2. We reserve the right to suspend, add, end, amend and/or supplement these T&Cs from time to time as deemed appropriate. We are under no obligation to verify if all Clients use the Internet Site and/or the Software according to the updated rules of these T&Cs. The version posted on the Internet Site(s) is the effective version, and that which you should use as reference. It is your responsibility to inform yourself regarding the T&Cs, as well as being familiarized with the modifications that affect or will affect you.

1.3. Should there be any discrepancy between the T&Cs in the English language version and the version in any other language, the English version will supersede.

2. Eligibility

2.1. You may only use the Website if you are the legal age according to the corresponding national legislation. In any event you may not use the Website if you are under 18 years of age.

2.2. Registration is prohibited to residents of the USA, Turkey, Israel and Singapore as well as residents of any other country where prohibited by local laws. It is your responsibility to know whether the registration or use of an Account is allowed within your jurisdiction. We are under no obligation to refund any funds you may have wagered or won through such account.

2.3. We reserve the right to prohibit persons from any jurisdiction from opening an Account with us.

2.4. No employees, executives, managers, directors, consultants, agents, affiliated companies, providers or sellers of the Company, or anyone else having access to inside information, can participate in any of the Games during their term of employment and/or engagement. Relatives of these parties are not authorized to use the Software directly or indirectly, unless expressly allowed to play on the Internet Site by means of written authorization by us. If this clause is breached, we reserve the right to close the Account immediately and to cancel payment on any gain. This shall take place without any prejudice to the rights that the Company has against the breaching person in terms of the employment or any other contract between the same person and the Company.
2.5. The Player acknowledges that some games may not be available in all countries. Games offered by NetEnt are not available in Belgium, France, Spain, Italy, Bulgaria, Canada, Denmark, Estonia, Mexico, Portugal, Romania, the United States of America, or the United Kingdom.

3. Law applicable to Clients

3.1. You understand and accept that we are unable to provide you with any legal advice or assurances and that it is your sole responsibility to ensure that at all times you comply with the laws that govern you and that you have the complete legal right to play the Games. Any participation in the Games is at your sole option, discretion and risk. By playing the Games, you acknowledge that you do not find the Games or any other services available on the Internet Site to be offensive, objectionable, unfair, or indecent in any way.

4. Registering an account

4.1. In order to place a real money bet via the Website, you must register an account on the website.

4.2. When registering your Account, you will be asked to provide us with your personal information, including your name, date of birth, address, telephone number and email address; and a confirmation that you are over 18 years of age.

4.3. You must maintain your account and keep your details up-to-date.

4.4. You may only open an Account using your own name and personal details.

4.5. You may only open one Account on the Internet Site. We reserve the right to close an Account at any time and to cancel all the transactions pertaining to any Client who has registered more than one Account in his own name or under different names. We reserve the right to block regular or tournament play and/or prize distribution should any evidence of multi-accounting arise.

4.6. By registering an Account with us, you implicitly authorise us to process your personal data in compliance with the privacy laws in force in Cyprus. We assure you that your personal data is processed fairly, lawfully and in accordance with good practice and is only collected for the specific purposes of providing the services offered by the Company, in accordance with these Terms and Conditions.

5. Verification

5.1. You confirm that all information submitted to the Company is true, accurate, and complete. We reserve the right to cancel your registration and Account in the event that the information is found to be false, inaccurate, deceitful or incomplete.

5.2. We have the right to take any measures and adopt any procedures to verify the identity of a Client.

6. Misuse of the Internet Site

6.1. The Internet Site may only be used for personal enjoyment, recreation and entertainment purposes. Any other use of the Internet Site is strictly prohibited.

6.2. Funds deposited must be utilized for the playing of the Games and any suspicious activity on an Account could lead us to report you to the Regulatory Authority and any other relevant authorities, freeze the funds and close the Account.

6.3. In the event of any misuse and/or abuse of the Internet Site and/or the Software, we reserve the right to close or block your Account until the matter is resolved.

6.4. Use of the Internet Site for transmission, distribution, publication or storage of any material on or via the Internet Site which is in violation of any applicable law or regulation or any third party's rights is strictly prohibited. This includes (without limitation) the use of the Internet Site or the transmission, distribution, publication or storage of any material on or via the Internet Site in a matter or for a purpose which infringes copyright, trademark, trade secret or other intellectual property rights, is obscene or harmful to minors or constitutes an illegal act or harassment, is libelous or defamatory, violates any privacy or data protection laws, is fraudulent or breaches any exchange control or gambling law.

6.5. If, in our sole determination, we find that you have cheated or attempted to defraud us or any other Client of any of the Games in any way including, but not limited to, game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any charge-back or other reversal of a payment) or prohibited transaction (including money laundering), we reserves the right to suspend and/or close the Account and to share this information (together with your identity) to other online gaming internet sites, banks, credit card companies, and appropriate third parties.

7. Money Laundering and Fraudulent Activity

7.1. The Casino is fully committed to be vigilant and prevent money laundering and the financing of terrorism. We are also committed to our social duty to prevent serious crime and not to allow our systems to be abused in furtherance of these crimes.

7.2. The Internet Site may only be used for lawful purposes, and may not be used for any illicit or fraudulent activity, or for any unlawful or fraudulent transaction, in accordance to the laws of all the relevant jurisdictions.

7.3. You may not use the services offered by the Company in any way directly or indirectly associated with money laundering or the funding of terrorism. By opening an Account with us, you agree to abide by all the rules and regulations relating to Anti-Money Laundering that are in place in Cyprus and throughout the EU. Where we know or suspect that a transaction may be related to money laundering or the funding of terrorism, we have the right to disclose details of such transaction to relevant bodies.

7.4. You certify that the funds you deposit on the Internet Site are not from any illegal source or are the proceeds of crime.

7.5. The Casino will:

i.    take reasonable steps to establish the identity of any person for whom it is proposed to provide its service, as outlined in these Terms and Conditions.

ii.    keep at all times a secure online list of all registered Players.

iii.    retain identification and transactional documentation as defined in the laws regulations and guidance notes.

iv.    examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism.

v.    report any suspicion or knowledge of money laundering of terrorism financing to the relevant bodies.

vi.    cooperate with all relevant administrative, enforcement and judicial authorities in their endeavour to prevent and detect criminal activity.

vii.    not accept to open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known, and not accept a wager unless a User Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager.

viii.    not accept cash from Players.

ix.    if it becomes aware that a person has provided false information when providing due diligence documents, not register such person. Where that person has already been registered, the Company shall immediately cancel that person’s registration as a Player with the company.

7.6. You may be requested and agree to provide identifying personal documentation to aid the Casino in the fulfilment of its requirements. These documents include, but are not limited to a valid passport or other government issued identification document, proof of residence, and proof of ownership of financial accounts.

8. Access to your account

8.1. Access to your account will be by username and password, chosen by you on registering your Account.

8.2. You are responsible for ensuring that your Login and Password details are kept confidential and not disclosed to anyone. Every person who identifies him/herself by entering your Username and Password is assumed by us to by you, and all transactions where the Username and Password was entered correctly will be regarded as valid. We will not be responsible for any third party access to your Account and under no circumstances shall we be liable for any losses incurred by you, or changes to your Account balance, as a result of misuse of your Username and Password.

8.3. We are in no way responsible if the Client forgets, misplaces, or loses his Login and Password details, except as a result of an error on the part of the Company.

9. Account Closure

9.1. You are entitled to close your Account and terminate this Agreement at any time by contacting Support using the Contact Us page in the Help Center, or via email, and we will respond within a reasonable time. You will be responsible for activity on the Account until the closure has been finalized by us.

9.2. In the event of cancellation of the Player’s Account, a Player shall be permitted to withdraw any balances exceeding withdrawal fees, in line with our Withdrawal policy.

10. Inactive Accounts

10.1. If you do not access your Account and do not place any cash wager for any consecutive period of 180 days, then after those 180 days your Account will be deemed 'Inactive'.

10.2. Should your account become ‘Inactive’, an ‘Inactive Account Fee’ of €5 will be deducted from your Account every thirty days. This fee is subject to change.

10.3. Before deducting the fee, we will use reasonable efforts to contact you and inform you that your account has Account have become inactive and that the Inactive Account Fee will be charged.

10.4. We will stop deducting the Inactive Account Fee once your Account Balance reaches zero, or you if you reactivate your Account.

11. Your Account Balance

11.1. Your player account balance will be maintained in Euros (€). You will, however, be able to deposit using the currency of your choice, as supported by the Company at that time.

11.2. Accounts do not accrue interest.

12. Deposits

12.1. You may fund your Account using the various payment methods offered by us at the time. We do not accept cash from Players.

12.2. Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete your deposit.

12.3. Funds deposited in the Account shall be available for use within twenty four (24) hours from receipt of money (or earlier where possible). The twenty four (24) hour time frame specifically excludes the time that the financial institution, or other payment provider, take to process the transfer.

12.4. We reserve the right to set a minimum and maximum amount of funds that can be deposited per transaction. Such amounts may be varied at our discretion.

12.5. You may only use your own personal credit/debit card or other payment method to fund your Account. The name appearing on the credit cards, or r